We want you to love your Rhode products. If you are not satisfied, we’re here to help.
Returns:
You may return unused, unopened items within 14 days of delivery for a full refund. To initiate a return, contact us at [returns@rhodeskin.co.uk] with your order number.
Conditions for Refund:
Item must be in its original packaging
Product must be unused and in resaleable condition
Return shipping is the responsibility of the customer, unless the item is defective
Refund Process:
Once we receive and inspect the returned item, we’ll notify you about your refund approval. Approved refunds will be issued to your original payment method within 5–7 business days.
Items marked as final sale or promotional are non-refundable.